0481 616 700
FREQUENTLY ASKED QUESTIONS
1
How do you maintain your quality and consistency with your cleaning service?
To ensure unwavering consistency and top-notch quality in our cleaning services, SWIFT CLEAN SOLUTIONS places great emphasis on rigorous training for our dedicated professionals. Through intensive and ongoing training programs, our team stays updated on the latest cleaning techniques, safety protocols, and industry best practices. This commitment to continuous improvement empowers us to deliver consistent excellence and exceed customer expectations with every cleaning task.
2
Are you insured and background checked?
At SWIFT CLEAN SOLUTIONS, we prioritize the safety and security of our clients. We understand the importance of trust and take extensive measures to ensure that our staff is fully insured, background checked, and compliant with relevant regulations. Our rigorous screening process includes thorough background checks, which encompass police checks and working with children checks (WWCC).
We go the extra mile to verify employment history and conduct reference checks to ensure the reliability and integrity of our team members. By conducting police checks, we ensure that our staff has a clean criminal record, providing peace of mind to our clients. Additionally, for team members working in environments involving children, we ensure that they have valid working with children checks (WWCC) to ensure the safety and well-being of the children we serve.
Moreover, we prioritize the health and well-being of both our clients and our employees. In light of the ongoing COVID-19 pandemic, we have taken proactive steps to protect against the spread of the virus. All our employees are required to be fully vaccinated, further reducing the risk of transmission during our cleaning services.
By combining our comprehensive background checks, insurance coverage, and a vaccinated workforce, we strive to provide our clients with peace of mind, knowing that they can trust us to deliver exceptional cleaning services while prioritizing their safety and security.
3
Can you accomodate special requests or special needs for my business?
Absolutely! At SWIFT CLEAN SOLUTIONS, we are committed to accommodating special cleaning requests and addressing specific cleaning needs. We understand that each space has its own requirements, and we are flexible and attentive to detail. Just let us know your specific preferences, and we will work closely with you to create a customized cleaning plan that exceeds your expectations. Your satisfaction is our priority, and we are dedicated to delivering a tailored cleaning experience that meets your unique needs.
4
How do you determine the cost of your service?
The cost of our service at SWIFT CLEAN SOLUTIONS is determined based on several factors to ensure fair and transparent pricing. We take into consideration variables such as the size and layout of the space, the scope of cleaning required, the frequency of service, and any additional specific requests you may have. Our goal is to provide you with a comprehensive and competitive quote that accurately reflects the level of service you will receive. We can schedule a walkthrough or have a detailed discussion to assess your needs and provide you with a customized quote tailored to your specific requirements. Rest assured, our pricing is designed to offer you great value while maintaining the highest standards of quality in our cleaning services.
